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Effective date: November 03, 2025
Our complete terms and conditions are contained below, but some important points for you to know before you access the Platform are as follows:
1.1 These terms and conditions (Terms) are entered into between Skhema AU Pty Ltd ABN 36 646 546 447 (we, us or our) and you, together the Parties and each a Party.
1.2 We provide a cloud-based, software as a service platform where businesses can formulate business strategies and solutions to problems (Platform).
1.3 In these Terms, you means the person or entity using the Platform. If you are agreeing to these Terms not as an individual but on behalf of your company, government, or other entity for which you are acting (for example, as an employee or governmental official), then you means your entity and you are binding your entity to these Terms.
1.4 You accept these Terms by checking the box, clicking “I accept”, registering on the Platform, or using the Platform.
1.5 You must be at least 18 years old to use the Platform.
1.6 We may amend these Terms at any time, by providing written notice to you. By clicking “I accept” or continuing to use the Platform after the notice or 30 days after notification (whichever date is earlier), you agree to the amended Terms. If you do not agree to the amendment, you may cease accessing the Platform.
1.7 Subject to your compliance with these Terms, the Acceptable Use Policy (available at https://www.skhema.com/legal/acceptable-use-policy), and all applicable laws, we grant you a personal, non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Platform in accordance with these Terms. All other uses are prohibited without our prior written consent.
1.8 When using the Platform, you must not do or attempt to do anything that is unlawful or inappropriate, including:
1.9 We agree to use our best endeavours to make the Platform available at all times. However, from time to time we may perform reasonable scheduled and emergency maintenance, and the Platform may be unavailable during the times we are performing such maintenance.
1.10 Should you be unable to access the Platform, or should you have any other questions or issues impacting on your use and enjoyment of the Platform, you must place a request via email. We will endeavour to respond to any support requests in a reasonable period.
1.11 You acknowledge and agree that the Platform may be reliant on, or interface with third party systems that are not provided by us (for example, cloud storage providers, email clients, CRM systems, and internet providers) (Third Party Services). To the maximum extent permitted by law, we shall have no Liability for any Third Party Services, or any unavailability of the Platform due to a failure of the Third Party Services.
1.12 You acknowledge and agree that data loss is an unavoidable risk when using any software. To the extent you input any data into the Platform, you agree to maintain a backup copy of any data you input into the Platform.
1.13 To the maximum extent permitted by law, we shall have no Liability to you for any loss or corruption of data, or any scheduled or emergency maintenance that causes the Platform to be unavailable.
1.14 You must register on the Platform to access the Platform’s features. You will be invited to access the Platform via an email and/or a link provided by us or the entity you work for.
1.15 You must provide basic information when registering for the Platform including your contact name and email address and you must choose a username and password.
1.16 All personal information you provide to us will be treated in accordance with our Privacy Policy.
1.17 You agree not to share your login details with any other person. Your login is personal and you must not transfer or provide it to others.
1.18 You are responsible for keeping your login details and your username and password confidential and you will be liable for all activity via your login. You agree to immediately notify us of any unauthorised use of your login.
1.19 You acknowledge and agree that any Intellectual Property or content (including copyright and trademarks) available on the Platform, the Platform itself, and any algorithms or machine learning models used on the Platform (Our Intellectual Property) will at all times vest, or remain vested, in us.
1.20 We authorise you to use Our Intellectual Property solely for your limited commercial use. You must not exploit Our Intellectual Property for any other purpose, nor allow, aid or facilitate such use by any third party.
1.21 You must not, without our prior written consent:
1.22 As part of the Platform, we may provide you with access to our community Skhema platform (Community Platform).
1.23 The Community Platform is intended solely for asking and answering questions and sharing information related to the Platform. It is not intended as a forum for complaints or negative feedback.
1.24 You may upload or post content to the Community Platform, including text, images, videos, and other multimedia files (Community Content), subject to our approval and these Terms. We reserve the right, at our sole discretion, to allow or prohibit the posting and hosting of Community Content.
1.25 By uploading or posting Community Content to the Community Platform, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to use, reproduce, distribute, display, and perform the Community Content in connection with the Platform and our (and our successors’ and affiliates’;) business, including without limitation for promoting and redistributing part or all of the Platform (and derivative works thereof) in any media formats and through any media channels.
1.26 You agree that any Community Content you provide:
1.27 You are responsible for your Community Content and the consequences of posting or publishing it. You confirm that you own or have the necessary licences, rights, consents, and permissions to publish the Community Content you submit.
1.28 We reserve the right, at our sole discretion and without prior notice, to review, approve, reject, edit, or remove any Community Content at any time for any reason, including Community Content that we believe violates these Terms, our policies, or which we find otherwise objectionable or inappropriate.
1.29 We are not obligated to publish any Community Content and may remove it at our discretion, without notice or liability to you or any other party.
1.30 You represent, warrant and agree that:
1.31 Despite anything to the contrary, to the maximum extent permitted by law:
1.32 Should we suspect that you are in breach of these Terms or our Acceptable Use Policy, we may suspend your access to the Platform while we investigate the suspected breach. Should we determine that you are in breach of these Terms and/or our Acceptable Use Policy, your access to the Platform will be terminated immediately.
1.33 Assignment: You must not assign or deal with the whole or any part of your rights or obligations under these Terms without our prior written consent.
1.34 Disputes: A Party may not commence court proceedings relating to a dispute without first meeting with the other Party to seek (in good faith) to resolve the dispute, failing which the Parties agree to engage a mediator to attempt to resolve the dispute. The costs of the mediation will be shared equally between the Parties. Nothing in this clause will operate to prevent a Party from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction.
1.35 Entire Terms: These Terms contains the entire understanding between the Parties and the Parties agree that no representation or statement has been made to, or relied upon by, either of the Parties, except as expressly stipulated in these Terms, and these Terms supersedes all previous discussions, communications, negotiations, understandings, representations, warranties, commitments and agreements, in respect of its subject matter.
1.36 Force Majeure: To the maximum extent permitted by law, we shall have no Liability for any event or circumstance outside of our reasonable control.
1.37 Governing law: These Terms are governed by the laws of New South Wales, Australia. Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.
1.38 Notices: Any notice given under these Terms must be in writing addressed to us at the details set out below or to you at the details provided when you sign up to the Platform. Any notice may be sent by standard post or email, and will be deemed to have been served on the expiry of 48 hours in the case of post, or at the time of transmission in the case of transmission by email.
1.39 Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or that part of that provision) will be severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.
1.40 Third party sites: The Platform may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. If you purchase goods or services from a third party website linked from the Platform, such third party provides the goods and services to you, not us. We may receive a benefit (which may include a referral fee or a commission) should you visit certain third-party websites via a link on the Platform (Affiliate Link) or for featuring certain products or services on the Platform. We will make it clear by notice to you which (if any) products or services we receive a benefit to feature on the Platform, or which (if any) third party links are Affiliate Links.
1.41 Consequential Loss includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
1.42 Intellectual Property means any copyright, registered or unregistered designs, patents or trade marks, domain names, know-how, inventions, processes, trade secrets or Confidential Information, circuit layouts, software, computer programs, databases or source codes, including any application, or right to apply, for registration of, and any improvements, enhancements or modifications of, the foregoing.
1.43 Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment (whether under statute, contract, equity, tort (including negligence), indemnity or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or a party to these Terms or otherwise.
Skhema AU Pty Ltd (ABN 36 646 546 447)
Email: legal@skhema.com
Last updated: 03 November 2025
This document was last updated on 11/3/2025. For questions about this policy, please contact us.